💸 Refund & Return Policy – AlvnCommerceInc.com

Effective Date: 27-05-2025

At AlvnCommerceInc.com, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Returns

  • You have 7 days from the date of delivery to request a return.

  • To be eligible for a return, the item must be unused, in the original packaging, and in the same condition you received it.

2. Non-Returnable Items

The following items are not eligible for return:

  • Digital downloads

  • Perishable goods

  • Final sale or clearance items

  • Personalized or custom products

3. Refunds

  • Once we receive and inspect your return, we’ll notify you via email.

  • If approved, your refund will be processed to your original method of payment within 7–10 business days.

4. Exchanges

We only replace items if they are defective or damaged. Please contact us within 3 days of receiving the product at info@alvncommerceinc.com with proof (photos) of damage.

5. Shipping Costs

  • Return shipping costs are the buyer’s responsibility unless the return is due to our error.

  • Shipping costs are non-refundable.

6. How to Start a Return

To initiate a return, email us at info@alvncommerceinc.com with:

  • Your order number

  • Reason for return

  • Photos (if applicable)